01
Find your tracking
Look for the shipping confirmation sent to the email used at checkout, then select the tracking number near the bottom of the message. If you don’t see it, check your spam or promotions folder.
FOLLOW YOUR ORDER
Your shipment confirmation email contains the most current carrier link and tracking number for your order.
01
Look for the shipping confirmation sent to the email used at checkout, then select the tracking number near the bottom of the message. If you don’t see it, check your spam or promotions folder.
02
Tracking may take up to two days to update after the label is created. That quiet first window is normal and does not necessarily mean the package has stopped moving.
03
Send Customer Care your order number and the email address used at checkout. We’ll help you locate the latest information.
A THOUGHTFUL NEXT STEP