Your information,
treated thoughtfully.

About this policy

The C Curl operates this store and its related services. Shopify powers the ecommerce experience. This policy explains how personal information is collected, used and disclosed when you visit the site, place an order, create an account or otherwise communicate with us. If these terms conflict with our Terms of Service on a privacy matter, this Privacy Policy controls.

Information we collect

• Contact details, including name, billing and shipping addresses, telephone number and email address.
• Payment and transaction details needed to complete purchases and refunds.
• Account information, preferences and settings.
• Products viewed, placed in the shopping bag, purchased, returned or canceled.
• Messages sent to Customer Care, reviews and other content you choose to submit.
• Device, browser, network, IP address and site usage information, including information collected through cookies and similar technology.

Where information comes from

• Directly from you when you shop, create an account or communicate with us.
• Automatically from your device and your use of the site.
• From Shopify and service providers supporting the store.
• From marketing partners and other third parties where permitted.

How we use it

• Operate, tailor and improve the store and customer experience.
• Process payments, fulfill orders, arrange shipping and manage returns, accounts and subscriptions.
• Provide Customer Care and send account, order or service communications.
• Deliver marketing and advertising where permitted and honor communication preferences.
• Protect accounts, prevent fraud and investigate unlawful or unsafe activity.
• Comply with law, valid legal process and our policies.

How information is disclosed

We may disclose information to Shopify and providers supporting payment processing, technology, analytics, cloud storage, fulfillment, shipping, Customer Care and marketing. We may also disclose information when you direct us to, within an affiliated business group, as part of a business transaction, to comply with law or to protect The C Curl, our customers or others.

Marketing partners may use information about activity across websites to provide relevant advertising. Depending on where you live, this may be treated as sale, sharing or targeted advertising under state privacy law.

Shopify

Shopify collects and processes information to operate and improve the store. Some Shopify features may use information from your interactions with The C Curl and other merchants. Learn more in the Shopify Consumer Privacy Policy.

Cookies + advertising choices

Our Cookie Notice explains how cookies support the store. To opt out of activity that may be treated as sale, sharing or targeted advertising, visit Do Not Sell or Share My Personal Information. The choice applies to the browser and device used to submit it.

Third party websites

The site may link to services we do not own or control. Their privacy and security practices are governed by their own policies. Information posted in public or semi public areas, including social media, may be visible and used by others.

Security + retention

We use reasonable safeguards designed to protect personal information. No online transmission or storage system is completely secure, so please do not send sensitive information through an unsecured channel.

We retain information only as long as reasonably needed to operate the store, maintain accounts and transaction records, provide support, prevent fraud, resolve disputes and meet legal obligations.

International processing

Shopify and other providers may process or store information outside the state or country where you live. When required, recognized legal safeguards are used for these transfers. This does not mean that The C Curl ships products internationally.

Children

The store is not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. A parent or guardian may contact Customer Care to request deletion if a child submitted information.

Your privacy rights

Privacy laws in California and certain other states may give eligible residents rights to request access, correction, deletion or a portable copy of personal information. They may also allow residents to opt out of certain advertising related sharing. These rights depend on where you live and whether the law applies. To make a request or authorize someone to act for you, email Customer Care. We may request information to verify identity and authorization. We will not discriminate against you for exercising an applicable privacy right.

Communication choices

You may unsubscribe from promotional emails using the link provided in each message. Even after opting out of marketing, you may still receive nonpromotional communications about an account, order, subscription or Customer Care request.

Complaints + policy changes

Questions, complaints and requests to appeal a privacy decision may be sent to support@theccurl.com. We may revise this policy to reflect changes in our practices or legal requirements. The current version and updated date will appear on this page, with additional notice when required.